At Flop N Drop, we value and respect your privacy. This Privacy Policy outlines the types of information we collect, how we use it, and the steps we take to ensure your privacy is protected when you use our website, services, or make a booking.

1. Information We Collect

We collect the following types of information to provide you with a seamless and personalized experience:

• Personal Information: When you book a resort, subscribe to our newsletter, or contact us, we may collect personal details such as your name, email address, phone number, billing address, and payment details.

• Usage Data: We collect data on how you interact with our website, including pages visited, search queries, time spent on the site, and other analytical data through cookies and tracking technologies.

• Payment Information: When making a booking, payment details such as credit card information are processed securely through our trusted payment providers. We do not store your payment details on our servers.

2. How We Use Your Information

The information we collect is used for the following purposes:

• Booking and Services: To process your bookings, manage your reservations, and communicate with you about your trip.

• Personalization: To offer personalized recommendations, discounts, and services based on your preferences and travel history.

• Customer Support: To assist you with any queries or issues you may have regarding our services or your bookings.

• Marketing: With your consent, we may send promotional materials or special offers that may be of interest to you. You can opt-out of these communications at any time.

3. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to improve your user experience, analyze website traffic, and enhance our services. Cookies are small files stored on your device that allow us to remember preferences and tailor your browsing experience. You can adjust your browser settings to refuse cookies, though this may affect your ability to use certain features of our website.

4. Data Security

We implement various security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure servers, and access controls. While we take reasonable steps to protect your data, no method of transmission over the Internet or electronic storage is completely secure.

5. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your information with trusted partners and service providers to:

• Process payments
• Provide the services you request
• Assist with customer support
• Send marketing communications (with your consent)

We may also share your information if required by law or to protect the rights, property, or safety of Flop N Drop, our users, or others.

6. Your Data Protection Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• Access: You have the right to request access to the personal data we hold about you.

• Correction: You can update or correct any inaccuracies in your personal information.

• Deletion: You may request the deletion of your personal data, subject to certain legal obligations.

• Opt-Out: You can opt-out of marketing communications at any time by clicking the “unsubscribe” link in our emails.

To exercise your rights, please contact us at the email address provided below.

7. Third-Party Links

Our website may contain links to third-party websites. Please note that this Privacy Policy applies only to Flop N Drop, and we are not responsible for the privacy practices or content of third-party sites. We encourage you to review their privacy policies before providing any personal information.

8. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with the revised date. Please review this page periodically to stay informed about how we are protecting your information.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

Email: [email protected]
Phone: 0452 223 434

Thank you for choosing Flop N Drop for your travel needs!